How dSense helped a Japanese hospital achieve 30% growth in revenue by obtaining an effective insight into every aspect of daily operations

dSense RTLS
In a nutshell.

  • Instant alerts/notifications to patients

  • Seamless navigation and tracking of equipment

  • Crowd management

  • Reports & analytics

  • Detailed reports on the time spent by doctors and staff with patients

  • Equipment utilization reports and resource planning

  • 30% increase in overall revenue with minimal investment

Interested to know more


The client is a state-of-the-art super speciality hospital with a capacity of 2600 beds. The hospital employs over 8000 people and is one of the most technologically advanced healthcare facilities in Japan. Recently they had acquired a dental hospital and increased their overall built-up area along with modern technology upgrades and equipment to provide improved patient care.


The client was using traditional ways to manage patients, staff and assets. With the increase in the number of patients every year, running daily operations with efficiency and in a short time started to pose a big challenge for hospital management. They were in need of a solution which could provide an effective way to manage the process flow of outpatient care including registration, indoor navigation, automated medical consultations and medical procurement.
Solution Requirements

  • Management of outpatient journey

  • Effective real-time navigation within the hospital

  • Equipment tracking and utilization

  • Real-time reporting and analytics

  • Automation of staff attendance


dSense, our IoT based location and live analytics solution was deployed to track and monitor doctors, nurses, patients in addition to the medical equipment in the hospital. Bluetooth low energy (BLE) smart ID cards were provided to all the staff and patients and BLE smart tags were attached to all medical equipment. Smart Sensors (called CloudSense) were installed at specific locations at the hospital. BLE signals transmitted from these Smart ID cards and Tags were captured by CloudSense devices and sent to the dSense cloud in real-time. Our solution helped automate patients’ test procedures, obtain real-time analytics like path travelled, last seen location and much more.

Leveraging dSense, our client achieved a 30% increase in revenue and most importantly, eliminated long patient queues and extra lead-time taken to locate equipment within the hospital premises.
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